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AI Assistant

Using the AI Landlord Assistant

What the assistant is good at and the rules it follows.

The AI assistant is a chat that lives at /dashboard/ai-assistant (Pro and Portfolio plans, including the 1-month free trial).

What it's grounded in

  • UK landlord and tenancy law (Housing Act 1988 / 2004, Tenant Fees Act 2019, Renters Reform Bill where in force).
  • The havelo product itself (so you can ask "where do I add a contractor?" and get the right answer).

Things it's good at

  • Process questions ("How do I serve a Section 21?").
  • Compliance ("What rating do I need on my EPC?").
  • Tax basics ("What are allowable expenses?").
  • Product navigation ("Where do I find the compare wizard?").

Things it won't do

  • Give specific legal advice (it'll tell you to consult a solicitor for contested cases).
  • Quote case law from memory.
  • Pretend to know things it doesn't (it'll say "I'm not certain" rather than guess).

Token budget

  • Pro: 100,000 tokens / month (~100 questions).
  • Portfolio: 500,000 tokens / month (~500 questions).
  • Resets on the 1st of every month.

You can see your remaining quota in Settings.

Still stuck?

Send us a note (we reply within one working day).