What an AI assistant actually does for a UK landlord

havelo's AI Landlord Assistant is grounded in two things: UK landlord law and the havelo product. Here's what that actually means in practice.

Things it's good at

• "I want to serve a Section 21. What do I need to have in place first?"
• "How long do I have to protect a deposit?"
• "Where do I add a contractor in havelo?"
• "What's the difference between a periodic tenancy and a fixed term?"
• "What's an EICR and how often do I need one?"

It pulls from the Housing Act 1988, the Tenant Fees Act 2019, current EPC rules, the Renters Reform Bill (where in force) and havelo's own product surface.

Things it won't do

• Give specific legal advice on a contested case.
• Quote case law from memory (it'll tell you it's not certain).
• Pretend to know what'll happen with the Renters Reform Bill before it's law.
• Replace a solicitor.

How we keep it accurate

• Low temperature (0.2) so the model doesn't get creative with statute.
• Explicit instruction to say "I'm not certain" rather than guess.
• Hard rules in the system prompt about citing legislation.
• Hard rules about disclaiming legal advice.

How we keep costs predictable

• Each user has a monthly token budget (100k for Pro, 500k for Portfolio). Roughly 100 or 500 ordinary questions per month respectively.
• The cap resets on the 1st of each month.
• You can see your usage in Settings.

Try it

/dashboard/ai-assistant (Pro and Portfolio plans, including the free 1-month trial).